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Solutions for Individuals

Are You Getting the Care and Support You Deserve?

 

 

Managing a chronic condition, recovering from surgery, or undergoing therapy can feel overwhelming. Too often, patients and caregivers struggle to stay on top of treatment plans between visits due to a lack of adequate education, clinical support, guidance, and mental health resources. Many also face the challenge of simply not knowing what reimbursed services are available or how they apply to their condition.

 

For individuals living with a health or mental condition—and their informal family caregivers trying to navigate their support role—understanding what services they qualify for and how to access them can be confusing and frustrating. This knowledge gap can lead to missed opportunities for care, increased stress, and unnecessary health setbacks. Without a way to consistently track symptoms and progress, important health concerns may go unnoticed, making it harder to get the right care when you need it most.

1. Consistent Support Between Clinical Visits—Because Home is Where Care Really Happens

Healthcare doesn’t stop when you leave the doctor’s office—but access to support often does. Patients and caregivers face daily challenges managing symptoms, medication adherence, and therapy plans. Without structured guidance, small issues can escalate into avoidable complications, stress, and unnecessary ER visits.

✅ KuduCare RTM ensures ongoing care beyond office visits by:

  • Providing structured check-ins and real-time symptom tracking to catch issues early.

  • Offering guidance from trained specialists, reducing caregiver uncertainty and improving patient confidence.

  • Preventing last-minute urgent care visits by ensuring timely interventions before a crisis.

2. Changes in Health Conditions Shouldn’t Be Overlooked—RTM Ensures They Aren’t

Health conditions—such as mental health challenges, COPD, chronic pain, and post-surgical recovery—can shift rapidly, often before the next scheduled visit. Without ongoing monitoring, subtle warning signs can be missed, making it harder to get the right care at the right time.

✅ KuduCare RTM ensures that changes in your condition are recognized and addressed by:

  • Alerting clinicians to care plan fluctuations, preventing worsening conditions.

  • Providing documented evidence of symptom progression, ensuring your concerns are taken seriously.

  • Equipping caregivers with clear insights into their loved one’s health, reducing stress and uncertainty.

3. Payers Are Prioritizing Measurable Engagement—RTM Helps You Stay in Control

Navigating Insurance providers and healthcare networks were already complex, now they are shifting toward data-driven decisions, where engagement and adherence dictate coverage decisions. Without ongoing health monitoring, care decisions may be influenced by incomplete data, automated systems, or payer algorithms that deprioritize your needs.

✅ KuduCare RTM ensures you and your provider have the data needed to advocate for your care by:

  • Creating a continuous record of symptoms and treatment progress, preventing delays in approvals.

  • Helping clinicians demonstrate medical necessity to insurers, ensuring ongoing access to care.

  • Ensuring your therapy or rehabilitation plan is prioritized, not denied due to lack of engagement data.

 

What You Can Do Right Now to Protect Your Care

📌 Ask your provider about RTM – If your doctor or therapist does not offer RTM through KuduCare we may be able to enroll you in the program. Ensuring your symptoms and progress are consistently monitored.
📌 Use RTM to advocate for yourself or your loved one – Instead of relying solely on in-person visits, RTM provides access to trained specialists to supports your care needs. Reducing the worry and burden of care.
📌 Stay engaged with your care team – By participating in RTM, you take an active role in managing your health and ensuring treatment decisions are based on comprehensive data.

 

Why Choose KuduCare?

🔹 Designed for Patients & Caregivers – Ensuring better outcomes with seamless engagement.
🔹 Empowers Clinicians – Enabling healthcare teams to make informed decisions with real-time data.
🔹 Improves Access to Care – Preventing delays, supporting approvals, and keeping treatment plans on track.

🔹A Helping Hand – Specialists provide regular check-ins, reducing the pressure on caregivers to manage everything alone.

🔹Caregiver Tools & Insights – Gain better visibility into your loved one’s condition without invasive oversight with access to virtual respite care options.

🔹Financial Relief – Medicare-supported RTM programs help reduce out-of-pocket expenses.

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How Does it Work? 

Getting Started with KuduCare

Step 1: Check Your Eligibility

  • Individuals must have a chronic or acute condition that requires ongoing therapeutic support (e.g., mental health challenges, COPD, post-surgical recovery, chronic pain, mobility issues).

  • If you are an informal family caregiver, you may be eligible to receive structured support services and tools to assist in caregiving.

  • Medicare and some private insurers cover Remote Therapeutic Monitoring (RTM), but eligibility is based on diagnosis and medical necessity.

Step 2: Get the Appropriate Diagnosis & Medical Necessity Documentation

  • Work with your provider (therapist, physical therapist, pulmonologist, or primary care physician) to ensure your condition is properly diagnosed and documented.

  • If your provider does not Support RTM or Caregiver Support Programs, KuduCare can assist in verifying that the right diagnostic criteria are met to support reimbursement eligibility.

  • Providers submit medical necessity documentation to ensure you receive coverage for RTM services.

Step 3: Enroll and Initiate KuduCare’s RTM Program

  • Eligible patients are enrolled into a tailored RTM for CBT program that aligns with their treatment plan.

  • KuduCare facilitates initial patient and caregiver onboarding, ensuring understanding of the program and expectations.

  • Patients and Informal Caregivers gain access to digital self-monitoring tools, behavioral health support, and structured engagement plans.

  • Virtual check-ins with qualified health professionals provide additional guidance and support.

Step 4: Stay Connected Between Appointments for Patients & Caregivers

  • RTM ensures ongoing engagement between clinical visits, preventing therapy setbacks.

  • Digital reminders, progress tracking, and AI-driven support tools help patients stay accountable.

  • If needed, providers adjust care plans based on monitoring insights.

  • Personalized digital assistant My Jodi provides ongoing support, education, and reminders.

  • Patients receive:

    • Regular symptom monitoring and therapy plan tracking.

    • Self directed and personalized guidance.

    • Direct support from trained specialists who monitor adherence and progress.

  • Caregivers receive:

    • Guidance on how to interpret changes in condition and when to seek provider intervention.

    • Educational resources and caregiver support tools.

    • Behavioral health resources and specialized caregiver education are provided to build confidence.

Step 5:  Advocate for Continued Care 

  • RTM ensures that treatment progress is documented, strengthening claims for ongoing therapy coverage.

  • Patients avoid gaps in care due to lack of documentation or payer oversight.

  • Data is used to justify ongoing therapy and ensure continued payer coverage.

  • Patients and caregivers experience fewer delays in care and improved health outcomes

  • Access caregiver-specific wellness screenings to maintain self-care while supporting a loved one, Learn about reimbursed services that can ease caregiving burdens.

📌 Get Started Today – Check your eligibility, connect with a provider, and take control of your health with KuduCare’s RTM support system.​

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